Frequently Asked Questions
Everything you need to know about shopping with Amazonias.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may incur a small processing fee.
Do you offer international shipping?
Yes, Amazonias ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout based on your location.
How do I ensure I choose the correct size?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different cuts and styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Amazonias, we are committed to ethical fashion. Over 60% of our current collection is made from organic, recycled, or sustainably sourced fabrics, and we aim to reach 100% by 2025.